Family Connect and Support (FCS)

family connect and support: nsw government funded program to support families in need

Family Connect and Support helps children, young people and families in NSW with support services in their local area:

  • Family and Parenting Support
  • Financial Stress
  • Substance Use
  • Housing
  • Youth Support Groups
  • Mental health Services
  • Domestic and family violence (DFV)
  • Education and Employment
  • Planning to Priority Populations

Through an initial consultation, we get to know you and your individual circumstances.

Understanding your needs and building on your strengths, we identify the support your family needs to make positive change in your lives.

We’ll give you information and advice and help you connect to the services in your area, so you don’t have to retell your story.

We stay connected with you until you’re matched with the right services or support.

Family Connect and Support (FCS), assists children and young people who do not meet the statutory threshold for child protection intervention but would benefit from accessing support to address current problems and prevent future escalations. The new Family Connect and Support streamlines access for families, referrers, and service providers, providing consistency across the state, while maintaining local-level flexibility.


When you phone or come into a Family Connect and Support office, you will speak to a responsive, professionally trained FCS Worker who will connect you with the right service and support you with issues affecting your family. They will take time to listen and assist you in identifying your needs. Family Connect and Support welcomes families from all cultures and backgrounds, lands, and communities.


The service is free. FCS is funded by the NSW Government, as apart of Keep Them Safe action plan to improve the safety and well-being of children in NSW. Pathfinders FCS operates Monday to Friday during business hours.


Servicing the Mid North Coast with offices located in Kempsey, Coffs Harbour and Taree.

All office locations offer outreach supports to surrounding families and communities.


Download referral form :  FCS MNC Referral Form v2 Oct 2021


Phone: 1800 327 679

Email: mncfcs@pathfinders.ngo

Pathfinders FCS Mid North Coast locations:

Kempsey Office: 51 Smith Street, Kempsey, NSW 2440

Coffs Harbour Office: 26 Gordon Street, NSW 2450

Taree Office: 140A Victoria Street, NSW 2430





Latest News

24 Aug 2022

ABC NEWS Agencies help Coopernook State Forest campers find housing after homelessness

ABC Mid North Coast / By Wiriya Sati Posted Wed 24 Aug 2022 at 6:21am When Mick Kruetz hears the rain fall outside, he feels an immense sense of gratitude for the roof over his head. A year ago, Mick was part of a community of men permanently camping in the Coopernook State Forest on... View Article

15 Jul 2022

The Macleay Argus – Kempsey turns on perfect soup weather for Pathfinders’ Pumpkin Run

Updated July 6 2022 at 9:38pm, first published 9:30pm A soggy Kempsey greeted the Pathfinders Pumpkin Run on Wednesday (July 6), but it was the perfect weather for a warm, tasty soup. Pathfinders is a not-for-profit organisation dedicated to helping at-risk youth and the disadvantaged. Eight years ago, it came up with the idea to donate pumpkins... View Article

22 Apr 2022

Kempsey – Community Wellbeing Day 2022

Together with local community members from Kempsey, Pathfinders – FCS team have been helping to organise a Community Wellbeing Day.    It has been a challenging time on the Mid North Coast in recent years, the community has been affected by droughts, fires, floods and more recent Covid which has impacted the community’s ability to... View Article

29 Apr 2021

Taree Community Outreach Expo

Last week Pathfinders along with the PNABC attended the Taree Community Outreach Expo. This was a great day where local outreach programs were all able to get together to engage, answer questions and promote their services to the community. There were a dozen community programs present that gave Pathfinders not only the opportunity to connect... View Article

18 Jul 2020

Pathfinders is Strongly Connected to Families, Schools and Community Agencies

Pathfinders Family Referral Service (FRS) is a key initiative under the Government’s Keep Them Safe Action Plan. These new services are implemented by NSW Health. FRS assists children and young people who do not meet the statutory threshold for child protection intervention but would benefit from accessing support to address current problems and prevent future escalations. FRS provides information and links... View Article

p. Call 1800 327 679

51 Smith Street, Kempsey, NSW, 2440

e. mncfcs@pathfinders.ngo